Visitor Management

FacilitySolutions offers Condeco Software’s visitor management system designed to enhance the guest experience from arrival to departure, for both scheduled and walk-in visitors, while giving organizations oversight and management of daily visitor activity.

When a visitor reports to reception, the receptionist enters either the name of the visitor or the meeting host into the system to locate the correct visitor information file. Once the visitor is confirmed as arrived, the system will print a time-stamped visitor pass  (with photo if required), which can include fire and security procedures on the reverse.

Condeco Visitor Management will also send an email to inform the host that their guest is waiting. If the host is away from their desk, a text message can be automatically sent to their mobile phone to reduce visitor wait time. The system helps to reduce the workload of reception and the duplication of data that a conventional paper-based process would require.